Privacy policy

Who we are

SMiT is the software design and development brand of Solapurmall Information Technology Private Limited, H. No. 23/B, Rangraj Nagar, Behind Marketyard, MIDC, Solapur, Maharashtra 413006, India. We are responsible for the personal data described here. This policy covers this website. The PrintAnywhere app and its website have their own privacy information.

What we collect

Details you send us

When you use the form on our contact page, we receive:

• your name and email address;
• your phone number, if you choose to give it;
• the service or system you are interested in, and what you tell us about your project;
• a record that you agreed to this policy, with the date and time.

Please don’t include passwords, payment details or other sensitive information in your message.

Technical details

With each enquiry we also record the IP address, the browser type and the page the form was sent from. We use these only to stop spam and misuse of the form. Like most websites, our hosting server keeps short-term access logs (IP address, time and page requested) for security and troubleshooting.

Analytics

We use Google Analytics to understand how the website is used: which pages are visited, roughly where visitors are located, and what kind of device and browser they use. Google Analytics sets cookies in your browser to do this. We do not use it for advertising, and advertising features are switched off. For visitors in the European Economic Area, the United Kingdom and Switzerland, analytics cookies stay off.

Why we use it

• To reply to your enquiry, understand your requirements and prepare a proposal if you ask for one.
• To keep a record of our conversation while we are discussing your project.
• To protect the website and the enquiry form from spam and abuse.
• To see which pages are useful so we can improve the website.

We process your enquiry because you asked us to and agreed to it on the form. We do not sell your details, and we do not add you to a mailing list or send marketing messages without asking you first.

Who can see it

Your enquiry is read by the people at SMiT who respond to it. It is stored on servers we control and may pass through the companies that provide our hosting and email, and Google for analytics. They handle it only to provide those services to us. We disclose personal data to authorities only when the law requires it.

How long we keep it

We keep enquiry records for up to 24 months after our last contact with you, then delete them. If you become a client, the details needed for the project and for our accounts are kept for as long as the law and the engagement require. You can ask us to delete your enquiry sooner at any time.

How we protect it

The website and the enquiry form use an encrypted (HTTPS) connection. Enquiries are held in a private system that only authorised staff can sign in to. No system is perfectly secure, but we limit access and keep our software updated to reduce the risk.

Your rights

Under India’s Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal data of yours we hold and how we have used it;
• correct or update it;
• delete it;
• stop using it, by withdrawing the consent you gave on the form;
• record a person you nominate to exercise these rights on your behalf.

Withdrawing consent is as simple as sending us an email. It does not affect what we did before you withdrew it. We will act on your request as soon as we can, and in any case within 90 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Cookies

The public pages of this website set cookies only for Google Analytics, as described above. You can block or delete cookies in your browser settings, or install Google’s Analytics opt-out browser add-on; the website works normally without them.

Children

This website is intended for businesses and organisations. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, please tell us and we will delete them.

Links to other websites

Our pages link to other websites, including app stores, LinkedIn and Google Maps. Their own privacy policies apply once you leave this website.

Changes to this policy

If we change how we handle personal data, we will update this page and the date at the top.

Questions, requests and complaints

To ask a question, use any of the rights above or raise a concern about your personal data, contact: